Jean-claude Michel 

Biography

He made his entire career in customer’s service companies including more than 15 years in multidisciplinary team management from 15 to 50 peoples. He  mainly practiced in the domain of digital technologies and medical devices essentially for international group’s subsidiaries with staff from 50 to 100 peoples. The core of my business skills is management of profit center with 3 mains pillars. Customer service strategy, Technical team management and project management. He had a double skill education, a Master degree 2 in profit center management and a BTS for computer maintenance.

Research Interest

Business management and customer service strategy