Ray Dawson

Biography

Ray Dawson is Professor of Knowledge Management at Loughborough University, UK. He obtained a bachelor's and a masters degree from Nottingham University before entering industry with Plessey Telecommunications in 1977. At the company he developed an interest in software engineering processes and the working methods for information systems development as practiced in industry. Since 1987 he has continued this interest in industrial working methods at Loughborough University, working with companies to improve their software engineering processes and their information and knowledge management systems. A particular interest is Knowledge Management systems implantation as these systems seem to have a particularly poor success record and case studies in this area have revealed some interesting lessons for future system developments.

Research Interest

Knowledge Management and Information Systems, Sucesses and Failures of Systems Implementation, Software Project Management, Quality Management and Configuration Management, Business and Industry Working Practices.