Engineering Experts

Anup K Kalia

Research Staff Member
Services Automation
IBM Research
United States of America


I am a research sta ff member at IBM T. J. Watson Research Labs, NY (Aug 2016-present) and work in the cognitive service management team. I am currently working on three projects: Change ticket analysis toward the adoption of the self-service delivery automation tool Service discovery based on natural language queries Problem determination and root cause analysis in cloud native applications. News** November: Upcoming talks at ICSOC, 2017 in Malaga, Spain, AoT in Yorktown Heights, NY October: Gave a demo at IBM-MIT event in Cambridge, Boston, 2017 July: Three ICSOC papers got accepted, 1 full and 2 short My research areas are service computing, multiagent systems, and computational social science. In IBM Research, I am exploring different techniques in the areas of text mining, natural language processing, machine learning, deep learning and lifelong learning to solve problems in the area of service computing. I graduated from North Carolina State University, where I completed my MS (Fall, 2013) and PhD (Summer, 2016) in Computer Science under the guidance of Prof. Munindar P. Singh.

Research Interest

Services Automation

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