Sarah Hamann

Biography

Experience Inside Sales Representative Company NameGordon Food Service Dates EmployedMay 2016 – Present   Employment Duration1 yr 8 mos LocationKenosha, Wisconsin Senior Associate Manager Company NameWisconsin Hospitality Group Dates EmployedMar 2014 – May 2016   Employment Duration2 yrs 3 mos LocationKenosha, Wisconsin EXPERIENCE  Wisconsin Hospitality Group Kenosha, Wisconsin Senior Associate Manager at Kenosha Applebee’s Restaurant 01/15 – Present • Responsible for the daily management and coaching of 20-40 staff members on sales and customer service. • Update and monitor the marketing updates and promotional offerings for the restaurant. • Lead for the management team in facilitating the orientation process and scheduling new employee training. Assistant Manager 2 01/14 – 01/15 • Created and managed the weekly shift schedule for the entire servering staff for the restaurant. • Performed initial interviews and assisted with the scheduling of further interviews with the General Manager. • Scheduled weekly training for all serving staff including monthly safety meetings for all staff. Assistant Manager 1 01/12 – 01/14 • Responsible for cash management duties including; collecting cash-outs, balancing safe/drawers, cash deposit, and inputting all invoices. • Worked daily with several software systems including Click-N-Hire and Restaurant Magic to assist with the management of the restaurant. Applebee’s Restaurant Kenosha, Wisconsin Key Manager 03/11 – 01/12 • Ensured all guests were taken care of and experiences were excellent by frequent floor walks checking in on guests.  • Coordinated the ordering of all supplies for the restaurant including office supplies and alcoholic beverages.  Related Skills  Application • Microsoft Office, iWork (2009), Outlook, Restaurant Magic Software, Squirrel Computer Systems, Click-N-Hire Online Job Application System. Experience • Camp Staff at Champion and Victory Cheer Camps.  • Grandville Public Schools 8th Grade and Assistant Varsity Cheerleading Coach Associate Manager Company NameWisconsin Hospitality Group Dates EmployedJan 2011 – May 2014   Employment Duration3 yrs 5 mos EXPERIENCE  Wisconsin Hospitality Group Kenosha, Wisconsin Senior Associate Manager at Kenosha Applebee’s Restaurant 01/15 – Present • Responsible for the daily management and coaching of 20-40 staff members on sales and customer service. • Update and monitor the marketing updates and promotional offerings for the restaurant. • Lead for the management team in facilitating the orientation process and scheduling new employee training. Assistant Manager 2 01/14 – 01/15 • Created and managed the weekly shift schedule for the entire servering staff for the restaurant. • Performed initial interviews and assisted with the scheduling of further interviews with the General Manager. • Scheduled weekly training for all serving staff including monthly safety meetings for all staff. Assistant Manager 1 01/12 – 01/14 • Responsible for cash management duties including; collecting cash-outs, balancing safe/drawers, cash deposit, and inputting all invoices. • Worked daily with several software systems including Click-N-Hire and Restaurant Magic to assist with the management of the restaurant.

Research Interest

Business and Management