Business & Management

Business & Management Experts

Islam Ahmed

HR Director
Kuwait Food Company


Experience HR Director - Pizza Hut Company NameKuwait Food Company (Americana) Dates EmployedJan 2017 – Present   Employment Duration1 yr LocationUnited Arab Emirates * Design and execute the HR policies in line with the organization’s vision. * Setting the Talent acquisition strategy and plan for execution to cover business needs. * Orchestrate the teamwork between the HR team in all countries and support their markets’ business demands. * Partner & advise the General Manager for all people aspects and business related matters.  * Prepare and monitor the HR budget to ensure maximum efficiency and perfect execution of the programs * Advise and provide people solutions to enhance the organization performance *Build the right culture in the company thru executing effective culture programs and focus on enhancing the working environment  * Analyze and report trends and issues related to people aspects and provide appropriate solutions for action. * Support the business growth with the right talent management strategies and activities. Regional HRD Manager- Casual Dining Company NameKuwait Food Company (Americana) Dates EmployedMay 2012 – Dec 2016   Employment Duration4 yrs 8 mos LocationDubai, United Arab Emirates • Ensure that the company’s vision, mission and values are cascaded well at the Casual Brands  • Maintain an effective HRIS to ensure that HRD plans and decisions are based on facts  • Build a great partnership with all levels in the organization in order to achieve the business and employees goals • Supporting the business growth with efficient talent development solutions and programs  • Formulate the brand’s annual manpower plan in conjunction with the Regional Operations Manager and the Branch’s HRD Managers. • Coordinate with the Regional Brand’s Operations Managers to determine the required nationality and gender mix and coordinate with the Branch HRD Manager for execution  • Monitor the staffing levels and coordinate with Branch’s HRD Managers to complete the Staffing levels considering the labor laws requirements.  • Ensures that all the Brands comp & Pen are internal & external equitable • Ensure that our grading system is matching or leading the market in order to secure the talent attraction and retention • Advice and recommend the R&R programs and benefits schemes HRD - Training & Development Manager Company NameKuwait Food Company (Americana) Dates EmployedSep 2009 – May 2012   Employment Duration2 yrs 9 mos LocationDubai, United Arab Emirates •Prepare annual training budget for department or organization •Align and prepare the succession planning plan with the organization seniors. •Prepare and conduct Assessment centers to develop the internal team and prepare second line for promotions. •Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. •Develop testing and evaluation procedures. •Conduct or arrange for ongoing technical training and personal development classes for staff members. •Align with management and conduct surveys to identify training needs •Develop and organize training manuals, multimedia visual aids, and other educational materials. •Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. •Analyze training needs to develop new training programs or modify and improve existing programs. •Review and evaluate training and apprenticeship programs for compliance with government standards. •Train instructors and supervisors in techniques and skills for training and dealing with employees. •Plan, organize, direct, and control organizational development and training activities •Attend meetings representing organizational development and training •Conduct training programs ROI analysis to ensure the effectiveness of the programs provided. Employee Relations Manager Company NameKuwait Food Company (Americana) Dates EmployedSep 2007 – Sep 2009   Employment Duration2 yrs 1 mo LocationDubai, United Arab Emirates •Administer, direct, and review employee relations programs, including reward & recognition and performance issues.  •Provide guidance and advice to management on developing, implementing and revising employee relations programs and policies and resolving human resource issues.  •Develop and implement strategies for collecting information from employees and managers (surveys and audits) to identify potential employee relations issues and organizational needs.  •Supervise the staff responsible for the employee relations functions.  •Responding to employees relation needs of the company by participating the strategic planning process.  •Direct preparation and distribution of written and verbal information to inform managers and employees of employee relations policies, procedures and practices.  •Manage the design and development of tools to guide Operation team through making decisions that impact the employee/company relations such as how to handle grievances and standards of conduct.  •Plan and organize special gatherings and provide training and counseling for managers and supervisors to develop their understanding of the way they manage employees and its impact on customer satisfaction and business growth.  •Investigate and supervise investigations of issues affecting Company/Employee relations or compliance with regulations by conducting employees interviews, reviewing data and discussing issues with involved parties.  •Represent the organization in formal meetings with outside organizations on matters dealing with employee relations. •Align with the HRD Manager and Operations Leaders on the Brand Strategies, priorities and objectives. •Conduct frequent round table meetings to ensure employees equity and fair treatment regardless of nationality, gender, religion and race. •Analysis all the employees satisfactions surveys and advice the proper actions to be taken accordingly. •Analyze exit interview report and propose direction. Pizza Hut Training Manager Company NameKuwait Food Company (Americana) Dates EmployedJan 2006 – Sep 2007   Employment Duration1 yr 9 mos LocationDubai, United Arab Emirates •Conduct assessment of TNA for individuals, groups and the entire brand - all levels. Then to insure that all training needs are included in the annual/monthly plan. •Develop, implement and monitor an annual work plan encompassing goals, objectives, tasks and outcomes for brand training programs. •Design, schedule. Organize and implement workshop, seminars, conferences and similar events. •Responsible for the training activities ROI in his brand. •Assist the Training and Development Manager in planning organizing and implementing the branch training and development plan. •Conducting all type of technical and theoretical training activities. •To ensure that training prerequisites and certification process are completed before employee’s promotion. •Compile handbooks, manuals, guides, modules and other materials to ensure that training programs are delivered with high quality resource. •To be updated and innovative to ensure that the organization’s training and development activities remain current and relative. •Prepare and develop professional training materials needed to enhance the management & team member’s capabilities in his brand. •Prepare monthly reports to summaries the brand activities. •Develop or modify training materials of any new training programs. •Stay organized and well planned for the training materials and tools. •Provide and develop statistical report related to the brand training activities. •Ensure that all the stores have the needed training materials and in good condition. •Provide all the training and HR activities as assigned by the training and development manager. •Participate in all the strategic plans related to the brand training and HR activities. Education Human Resources Management Association. CA Degree NameCPHR - Chartered Professional in Human Resources Field Of StudyHuman Resources Management Dates attended or expected graduation2016 – 2020 Activities and Societies: HRMA.CA   Media (1) This position has 1 media CPHR Certification CPHR Certification This media is an image Society For Human Resources Management - SHRM Degree NameSHRM - CP Field Of StudyHuman Resources Development Dates attended or expected graduation2015 – 2015   Media (1) This position has 1 media SHRM-CP SHRM-CP This media is an image Human Resources Certification Institute Degree NamePHR Certified Field Of StudyHRD Dates attended or expected graduation2011 – 2011 Activities and Societies: SHRM member PHR Certified Media (1) This position has 1 media PHR Certification PHR Certification This media is an image                

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