Dr Felicity Small
Professor
MANAGEMENT & MARKETING
Charles Sturt University
Australia
Biography
Felicity has been working at CSU since 2004. Prior to becoming an academic, Felicity worked for an import/export company trading primarily with Russia. She has also held a variety of teaching roles including positions in countries such as Japan and Britain.
Research Interest
Her research areas are in consumer behaviour, promotions, public relations and local government and student satisfaction. Her other research interests are related to the impact of fashion on the individual as well as society and environmental issues in regional NSW.
Publications
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Simmons, P., & Small, F. (2012). Promotion, monitoring and strategic advice: Professional communication in Australian Local Government. PRism Online Public Relations Journal, 9(1).
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Simmons, P. Dowell, D. Small, F. (2013). The influence of fairness on university student satisfaction. International Journal of assessment and Evaluation, Vol., 19 (2) pp 1-16.
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Small, F. Attree, K. (2015).Undergraduate student responses to feedback: expectations and experiences. Studies in Higher Education, Online release, DOI10.1080/03075079.2015.1007944.
