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Mahsood Shah

Associate Professor
School of Business and Law
CQ University
Australia

Biography

Mahsood Shah is an Associate Professor and Deputy Dean (Learning and Teaching) with School of Business and Law at CQUniversity, Australia. In this role Mahsood is responsible for enhancing the academic quality and standard of courses. Mahsood is also responsible for learning and teaching strategy, governance, effective implementation of policies, and enhancement of learning and teaching outcomes across all campuses. In providing leadership for learning and teaching, Mahsood works with key academic leaders across all campuses to improve learning and teaching outcomes of courses delivered in various modes including face-to-face and online. At CQUniversity, he provides leadership in national and international accreditation of academic courses. Mahsood is also an active researcher. His areas of research include quality in higher education, measurement and enhancement of student experience, student retention and attrition, student engagement in quality assurance, international higher education, widening participation and private higher education. Before joining CQUniversity, Mahsood led research at the school level at the University of Newcastle, Australia. Mahsood has also led strategic planning and quality assurance in three other Australian universities. In addition to working in universities, Mahsood has worked closely with more than 15 private, for-profit higher-education providers on projects related to quality assurance, compliance, accreditation and enhancement of learning and teaching. Mahsood has significant experience in external quality assurance. He is a Tertiary Education Quality and Standards Agency expert and also an auditor with various international external quality agencies. Mahsood is the founding editor of the journal International Studies in Widening Participation.

Research Interest

Strategic planning, Change management, Quality management, Educational leadership, Educational evaluation and Assessment.

Publications

  • Grebennikov L,Shah M (2008)Employer Engagement with the University: Study of Employer Satisfaction of University graduates. Proceedings of the Australian University Community Engagement Alliance (AUCEA)

  • Scott G, Grebennikov L, & Shah M (2008) Using Qualitative Data to Prove and Improve Quality in Australian Higher Education. Proceedings of the Australasian Higher Education Evaluations Forum (AHEEF) 97-111.

  • Lines B,Shah M (2010) University in Transition: The Renewal of Quality at the University of Canberra. Proceedings of the Australian Universities Quality Forum (AUQF), Melbourne: Australian University Quality Agency 64-73.

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