Joanne Callen

Biography

Associate Professor Callen holds an Honorary Appointment in the Centre for Health Systems and Safety Research.  She continues to collaborate on research centred on exploring how information and communication technologies can improve health outcomes for patients and support health professionals in the delivery of high quality, safe, and efficient patient care.  These clinical information systems allow health professionals to: communicate electronically; order and view laboratory tests; order and administer medications; create discharge summaries to facilitate electronic transfer of information between health care settings, and use decision support systems to enable fast and efficient access to the latest clinical information and treatment protocols.  This entails work centred on three key objectives:  1. to investigate the link between organisational culture, the use of clinical information systems and patient outcomes, 2. to explore how health professionals can integrate clinical information systems safely into their day-to-day work processes thus creating new ways of delivering health care services, and 3. to explore the complex test result follow-up process and identify causes of diagnostic and radiological test results not followed-up in multiple health settings and explore ways this problem can be overcome with the use of information technology.

Research Interest

Evaluation studies; test result follow-up; hospital information systems; health informatics