Valentina Kazachenok

Biography

 Head of Personnel Training Department of the Center for Human Resources of Belagroprombank. Trainer-consultant of the IPM Business School. Specializes in the following areas:  - Effective communication with customers;  - Organization of interaction between business units;  - Prevention and resolution of conflicts;  Stress management.  Kazachenok V.V. has experience of teaching since 1988.  Within the framework of the Business School, IPM is a trainer-consultant on the following programs:  - "Organization and management of the sales department".  - "Sales by SPIN technology".  - "Effective sales in the retail network."  - "Technology of interaction with a dissatisfied customer".  - "Effective communication with customers on the return of receivables." Spent more than 120 corporate seminars for employees of sales departments of industrial, consumer goods and services. She has worked with such companies as ASSTRA AG, LLC "Ofiston", OJSC "Belvnesheknombank", Joint-Stock Company "Milavitsa", NP LLC "Synergy", JVC "Conte West", LLC "OMA", JV "Belvest", IP "Belteks" optician ", LLC" Zapagromash ", JV" RM Market ", LLC" Smith Yartsevo "(Russia) and others. Certificate of the highest level in marketing (The Chartered Institute of Marketing). 

Research Interest

 Business