Marta (n) Rocha-cave

Biography

Sales professional with over 10 years of reliable, consistent experience sales, customer service, customer retentionand profitability. Experience Sales Manager – USA Territory Company NameDumar Company Dates EmployedAug 2006 – Present   Employment Duration11 yrs 5 mos Regional Sales Manager  Sold products by maintaining and expanding customer base  Managed, Trained, and assigned districts to Product Demonstration Associates  Worked with assigned Customer Service Specialist and Product Awareness Coordinator to maximize sales opportunities within my region  Accomplished regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures  Achieved all regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change  Met all regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions  Established sales objectives by creating a sales plan and quota for districts in support of national objectives  Maintained and expanded customer base by counseling and directing Product Demonstration Associates, Customer Service Specialist and Product Awareness Coordinator; building and maintaining rapport with key customers; identifying new customer opportunities  Recommended product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors  Implemented trade promotions by publishing, tracking, and evaluating trade spending  Updated my job knowledge by participating in educational opportunities; reading professional publications; maintaining pe Sales Manager – USA Territory Company NameDUMAR COMPAY * Responsible for building product sales and distribution on both a local and national level. * Develop and nurture of a customer base. * Establish new business in the areas of retail, two-step distribution and manufacturing. * Helped create all advertising literature, product distribution, purchasing, and sales programs. * Distribution was nationwide and Canada. Owner Company NameBrazil Aqui Cleaning Service Dates EmployedJan 2006 – May 2011   Employment Duration5 yrs 5 mos LocationMckinney, TX *Brazil Aqui Cleaning Services is a residential and commercial cleaning service. *Recognized a need in the community for an expert cleaning service with attention to detail.  *Planned and directed all functions of the company – Analyzed market trends and statistics to determine potential of growth – Developed sales and marketing plans and programs for company sales personnel; *Hired a team of professional cleaners, joined local Chamber of Commerce, created fliers, prospected door to door until maximum ability to take care of customers was reached.

Research Interest

Sales