Business & Management
Global

Business & Management Experts

Barbara Desoer

CEO
Business
Citigroup
Brazil

Biography

Barbara Desoer is the CEO of Citibank, N.A., a role she assumed in April 2014, and is also a member of its Board of Directors. Citibank, N.A. accounts for approximately 75 percent of Citigroup's total assets. It is the primary entity within which Citigroup engages in activities through branches and subsidiaries in 95 countries and territories, including the United States (and excluding Mexico). Citibank, N.A.'s principal offerings include mortgage lending, credit cards, and retail banking products and services; corporate lending, commercial banking, cash management, trade finance and e-commerce products and services; and private banking products and services. In addition to her CEO responsibilities, Barbara leads Citigroup's Comprehensive Capital Analysis and Review process and Citigroup's Anti-Money Laundering function. Barbara also served as the co-head of Citigroup's global women's initiative, Citi Women. In her previous 35-year career at Bank of America, Barbara's most recent position was President, Bank of America Home Loans. In previous Bank of America roles, Barbara was Global Technology & Operations Executive. In this capacity she re-tooled capability to more effectively enable growth and innovation plans through technology, drove quality through building offshore teams, invested in infrastructure upgrades and created Six Sigma centralized capability. She also served as President, Consumer Products, leading checking and savings deposit accounts, credit and debit cards, first mortgage and home equity lending, insurance products, call centers, ATMs, online banking, and dealer services. Earlier career positions included Director of Marketing, where she executed the rebranding of all legacy businesses of Bank of America and NationsBank post the 1998 merger; Banking Group President; California Retail and Small Business Banking Executive; District Manager; and several prior management positions. Barbara is a member of the Board of Directors of DaVita HealthCare Partners Inc. She has also served in various non-profit board positions over the years and is currently a member of the Board of Visitors of the University of California, Berkeley. She received her M.B.A. in finance from University of California, Berkeley – Haas School of Business, and her B.A. in mathematics from Mount Holyoke College.

Research Interest

Business

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