Adriana Rocha
Customer Service Analyst
Vigor SA
Brazil
Biography
Graduated in Business Administration. Experience in providing support to the administrative activities in the Commercial and Customer Service area, meeting the needs of the sales / customer team and streamlining the process for marketing the products and services. Knowledge in strategic sales planning. Carrying out projects to boost sales in the commercial market. Responsible for control of commercial rates and discounts. In the Commercial area I know the internal processes well and I have an easy relationship with clients. Currently working at Vigor, I worked for 13 years in the Nestlé Company and 1 year in Coca-Cola. At Nestlé, he served the Walmart Customer Center, Coca-Cola served the Carrefour customer and Vigor served Walmart and Dia Brasil customers.
Research Interest
Marketing
