Dana Lendorf-mccarthy
Vice President
Operations
Cogsdale Corporation
Canada
Biography
Dana Lendorf-McCarthy working as Vice President, Operations at Cogsdale Corporation Cogsdale Corporation Humber College Canada Extensive and successful background in Call Centre Management, Customer Experience, Collections, Retention and Communications. A strong results driven leader with proven ability to successfully manage and execute multiple projects, identify improvements, recover and generate revenue and deliver customer satisfaction while managing a diverse team. Broad range of accountabilities, an aptitude for all technical aspects of Call Centre Operations, with strong linkages and understanding of Strategic Planning, Marketing and all mediums of Communications.
Research Interest
Operations and Management
