Gary Kalk
business
 DDL Diagnostics
Canada
Biography
Gary Kalk is President & CEO of Dealer-FX Group, Inc. and has more than 25 years’ experience in the automotive industry. He‘s held senior roles in retail marketing and operations, giving him an awareness of all aspects of a dealership’s workings, particularly fixed operations. His strong understanding of retail marketing systems & processes, as well
Research Interest
his early recognition of the importance of the customer experience, have positioned him as a leader in helping dealers drive customer retention & profitability. At the OEM level, Gary’s helped develop customer experience and retention programs for leading OEMs including Fiat Chrysler Automobiles (FCA Group), Aui, Mazda, Lexus, Toyota, Nissan, Honda, Acura, Suzuki, General Motors, Mitsubishi, and Subaru.
