Jean-sébastien Simard
Executive Vice President
marketing
Leger The Research Intelligence group
Canada
Biography
Jean-Sébastien has been working for Leger’s Operations Department since 1991. Over the course of his career, he has amassed leading expertise in costing, and developing strategies and methodologies applied to projects and call centre management. Jean-Sébastien has undoubtedly become one of the best “operations” manager in Canada. His knowledge of outsourcing and the Web has made him an indispensable reference in the field. Jean-Sébastien is primarily in charge of overseeing the management of Leger’s research projects (telephone, face-to-face, Web and focus groups), thus ensuring their profitability, quality and timely delivery.
Research Interest
Marketing
