Steve Richards

Biography

"Steve Richards is the President and CEO of Mood Media. He previously served in the role of President, Mood North America and CEO of Muzak, having joined the organization in 2010. Under his leadership, Mood established its clear position as the world leader for delivering integrated in-store music, digital signage, advertising messaging and scent solutions, to 1000+ Global brands, in 470,000 client sites, reaching 150 million people daily. Prior to his tenure at Mood, Steve was the CEO of PRC, a Top-Ten, Global Business Process Outsourcing provider, delivering award winning, outsourced Customer solutions for Fortune 500 clients. From 2005 to 2008, Mr. Richards served as President of Transworld Systems, where he led a major business expansion, delivering record revenues and earnings for the firm. Before joining Transworld Systems, Mr. Richards spent nearly four years serving as Chief Operating Officer, Chief Marketing Officer and Executive Vice President of Operations for RMH Teleservices, the fifth largest outsourced call center provider in North America. Mr. Richards started his career at AT&T, Inc., where he worked in operations and marketing across the organization for over 14 years. He holds a Bachelor of Science degree in Business from Penn State and has completed executive education programs at Penn State, Duke University and the University of Virginia."

Research Interest

Mr. Richards started his career at AT&T, Inc., where he worked in operations and marketing across the organization for over 14 years. He holds a Bachelor of Science degree in Business from Penn State and has completed executive education programs at Penn State, Duke University and the University of Virginia."