Steven P. Sorenson

Biography

Steven P. Sorenson is executive vice president, Allstate Brand Operations and a member of the Allstate Personal Lines Senior Leadership Team. Sorenson drives Allstate's strategy to provide outstanding customer and agency service and support to approximately 16 million households and more than 11,000 Allstate exclusive agencies and financial representatives in the U.S. and Canada. His teams are responsible for Allstate's customer contact and agency service centers, as well as the platforms and business processes for fast, effective customer interactions. Sorenson also leads procurement, the project management organization, administration and real estate. Since joining Allstate in 2000, Steve has held key leadership roles within the product and distribution organizations. He served as a product senior vice president with product management responsibilities for three of the company's fourteen regional operations. In 2002, he was given responsibility for co-leading the entire field operation. In 2007, Sorenson was promoted to executive vice president, Protection Distribution and joined the Allstate senior leadership team. He took on the role of executive vice president, Product Operations in 2008, a role he held until May 2017. Prior to joining Allstate, Sorenson was a general manager at Progressive Insurance Company with responsibility for several Midwestern states. Prior to that, he was an engagement manager at McKinsey & Company working in their Chicago, Houston and London offices. He and his wife Geri have six children and live in the northwest Chicago suburbs in Illinois. A native of Green Bay, Wisconsin, Sorenson holds a Masters of Business Administration in Finance and Strategy from the University of Chicago and a B.A. in Economics from Harvard University. Steve serves on the boards of the Foglia YMCA in Lake Zurich, Illinois and the YMCA of Metropolitan Chicago.   

Research Interest

Business and Management