Mark Mckay, Ph.d.
Business
Trinity Western University
Canada
Biography
Mark teaches courses in operations management and business modeling at TWU. He also consults with large and small manufacturing firms, with a specialty in the implementation of lean manufacturing. He has a particular history of success in explaining how lean thinking can be applied in service operations to improve both the quality and quantity of output. Professor McKay's students regularly conduct field projects that result in positive measurable financial impact for outside firms.
Research Interest
Health Care Management, Lean Manufacturing, Just-in-time Manufacturing, Service Operations, Operations Efficiency, Queuing, Quality control, and Spreadsheet modeling
