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Parmit Chilana

Adjunct Assistant Professor
MANAGEMENT SCIENCES
University of Waterloo
Canada

Biography

Parmit Chilana is an Assistant Professor in the Management Sciences department at the University of Waterloo. Professor Chilana received her PhD in Information Science from the University of Washington. For her dissertation, she invented “LemonAid”, a novel selection-based crowdsourced help tool that allows users to retrieve questions and answers from other users by making on-screen selections. Based on this research, Professor Chilana co-founded AnswerDash, a spinoff company that is now offering self-service contextual help technology for e-commerce and other web applications.

Research Interest

Human-Computer Interaction Information Systems Research Methods in the Management Sciences

Publications

  • Fourney A, Lafreniere B, Chilana P, Terry M. InterTwine: creating interapplication information scent to support coordinated use of software. InProceedings of the 27th annual ACM symposium on User interface software and technology 2014 Oct 5 (pp. 429-438). ACM.

  • Chilana PK, Alcock C, Dembla S, Ho A, Hurst A, Armstrong B, Guo PJ. Perceptions of non-CS majors in intro programming: The rise of the conversational programmer. InVisual Languages and Human-Centric Computing (VL/HCC), 2015 IEEE Symposium on 2015 Oct 18 (pp. 251-259). IEEE.

  • Mercer K, Giangregorio L, Schneider E, Chilana P, Li M, Grindrod K. Acceptance of commercially available wearable activity trackers among adults aged over 50 and with chronic illness: a mixed-methods evaluation. JMIR mHealth and uHealth. 2016 Jan;4(1).

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