Shannon Warner
Expert in Digital Transformation, E-Commerce and D
Engineering
Capgemini
Denmark
Biography
I have more than twenty-five years of retail and consulting experience helping clients to improve their business performance by applying domain expertise, acting as a liaison between business and IT, and leading my team to deliver exceptional results on every engagement. My expertise spans the retail value chain including: B2C and B2B commerce, omni-channel customer engagement, digital store of the future, product information and content management, seamless customer engagement (e.g. CRM, Customer MDM, Big Data, Loyalty, etc.), digital analytics, and digital marketing.
Research Interest
Engineering
