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Sherwat Elwan

Associate Professor
Department of Management
The American University in Cairo
Egypt

Biography

Sherwat Elwan Ibrahim is associate professor of operations management in the Department of Management of the School of Business, at The American University in Cairo. She holds a master’s degree and a PhD in technology management from the School of Business at Stevens Institute of Technology, New Jersey. Her PhD dissertation was awarded Best Dissertation by the Wesley J. Howe School of Technology Management. Her master's thesis was on applying total quality management principals to vocational training in developing countries. Sherwat’s current research interests include sustainable supply chains and responsible sourcing, buyer-supplier relationships, strategic outsourcing, and renewable energy management and adoption. She has several publications in prestigious journals including Journal of Economic Geography, Strategic Outsourcing Journal and Journal of Manufacturing Technology Management. She has been jointly awarded the Ted Eschenbach prize for best paper in Engineering Management Journal, and the Bright idea award, for her paper in New Jersey Publications. Sherwat teaches several courses in the field of operations and technology management, including Operations for Competitive Advantage, Operations Strategy, Supply Chain Management, Product and Process Innovation and Technology and Innovation Management. She is an expert in consulting and training SME’s, and is a core faculty member of Goldman Sachs Women Entrepreneurship and Leadership Program (WEL) that has overseen the graduation over five hundred women entrepreneurs in the Middle East. She has received extensive executive education training from Wharton and Kellogg business schools, and has also received training on sustainable entrepreneurship from the Centre on Sustainable Consumption and Production (CSCP) in Wuppertal, Germany. Sherwat is also partner and senior consultant at Innovety, an innovation management consulting firm and affiliate of Boston-based IXL-Center.

Research Interest

Responsible Sourcing, Sustainable Supply Chain Management, Global Value Chain Governance, Business Process Outsourcing and Offshoring,  Buyer-Supplier Relationship Management, Service Operations Contracting, Green Techology Adoption

Publications

  • Ibrahim, Sherwat E., (2010), “An Alternative Methodology for Formulating a Service Operations Strategy: The Case of BTC-Egypt,” Management Decision, Volume 48, Issue 6, pp 868 - 893

  • Ibrahim, Sherwat E., Yinka Ogunyemi (2012), “The Effect of Linkages and Information Sharing on Supply Chain and Export Performance,” Journal of Manufacturing Technology Management, Volume 23, Issue 2, pp 441 - 463

  • Ibrahim, Sherwat E., Ahmed Hanafi (2013), “Call Center Off-shoring Performance Management; Investigating Opportunistic Behavior in BPO,” Strategic Outsourcing: An International Journal, Volume 6, Issue 3, pp 292 - 312

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