Ormiston Ewan
Assitant Professor
Management & Marketing
Neoma Business School
France
Biography
Ewan is Professor of Marketing at NEOMA Business School and his areas of specialisation include Branding, Communications, Services and Marketing Ethics. Ewan is the Director of full time Masters programmes in Rouen and Reims and is also the Head of the M.Sc. Marketing French Excellence programme in Rouen, where he is based. He has lectured in many countries, including France, China, Norway and Canada and is the author of numerous case studies in the field of Marketing.
Research Interest
ervice quality, Customer satisfaction, Service recovery, Marketing efficiency, Supply Chain Management, Relationship marketing
