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Sandip Sen

Global Chief Executive Officer & Executive Directo


Sandip Sen, a visionary CEO, is a serial entrepreneur and a veteran in the IT / ITeS domain with over 25 years of experience. Sandip is a dynamic, thoughtful and hands-on leader with articulate perspectives and game-changing strategies. Sandip started his career with the UB Group, an India based business conglomerate, followed by a pioneering stint as Head of Marketing & Network Head at Hutchison Telecom, India. Prior to joining Aegis, in 2001, Sandip founded Customer First Services, one of India’s leading CRM companies, and supported several blue chip companies in India in the Telecom, Banking, Retail, Hospitality and Technology segments. In 2006, Customer First Services was acquired by Aegis. Sandip has contributed exponentially to the Aegis growth story: as a market maker and brand builder and over the years has engineered spectacular success chapters for Aegis. Prior to his current role, Sandip served as the Global Chief Marketing Officer, and later President and CEO for our Customer Lifecycle Management Business. Sandip has been instrumental in building the company’s global business across countries like India, the US, South Africa, Australia, Philippines, and the UK. From less than USD 60 million revenues, his strategic insights and execution capabilities helped architect Aegis into a USD 1 billion company with over 55,000 employees across 13 countries from 85 nationalities. Sandip played a pivotal role in the extremely successful sale of Aegis USA Inc. (AUI) comprising operations in the United States, Costa Rica and the Philippines to Teleperformance in August 2014. His efforts in enhancing the brand has led to Aegis being recognized and acknowledged by the analyst community, trade associations and business partners at large. Gartner and IDC acknowledged our growth strategy and profiled Aegis in their elite club of service providers worldwide. Indo American Chamber of Commerce, Indian Merchants and Aon Hewitt acknowledge Aegis as a leading player and employer across the IT / ITeS domain. He also serves as Director on Board of CCC, the joint venture company of STC and Aegis in Saudi Arabia.

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