Business & Management
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Jane Yang

Associate Professor
Management
City University of Hong Kong
Hong Kong

Biography

Dr. Jane YANG is currently working as a Associate Professor in the Department of Management, City University of Hong Kong , Hong Kong. His research interests includes Multilevel relationships, Customer service and emotions, Experience sampling methodology, Professional-client relationships. He /she is serving as an editorial member and reviewer of several international reputed journals. Dr. Jane YANG is the member of many international affiliations. He/ She has successfully completed his Administrative responsibilities. He /she has authored of many research articles/books related to Multilevel relationships, Customer service and emotions, Experience sampling methodology, Professional-client relationships.

Research Interest

Multilevel relationships, Customer service and emotions, Experience sampling methodology, Professional-client relationships

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