Vijay Karna

Biography

 Developed Digital Business Process Change Management tool to ensure increasing employee adoption and usage for change initiatives that happen as an outcome of transformation programs, projects and change initiatives - Enterprise Application Management Architect - making IT work with OT for optimum TCO - Pursuing Part time Ph.D in IT Operations - Making Business Drive Information Technology rather than IT driving Business - Over 24 years of experience in ERP Account, Program, Project Management, Application Design & Development, Solution Management and Practice Building; successfully set up CoE & PMO.  - Rich experience of large, strategic deals ($100mn +), presales for Application Outsourcing deals focused on increasing win-ratio by providing transformational value proposition and radical solutions - Expertise in Application Maintenance & Development (ADM) readiness assessment using best in class tools, methodologies & standards. - Expertise in Domain Aligned Solution Services to blend industry domain flavour into AM solutions and ensure optimal alignment to client business needs along with providing a differentiated solution to the client. - Expertise in improve effectiveness in IT service delivery while delivering pervasive cost reduction, Superior service integration & experience, uplift effectiveness of business processes, future proof IT landscape. - Expertise in reviewing, analysing, and making recommendations on improvement opportunities in each lifecycle phase: Service Strategy, Service Design, Service Transition, and Service Operation. - Co Author of Book on Integrated Framework using SOA for Oil & Gas Companies - Domain Expertise in Oil, Gas, Logistics, Energy and Utility industries. - Coordinating Delivery Assurance initiatives including - Quality Compliance, Customer Advocacy, Competence & Capability Development, Analytics & Knowledge Management, Training Academics, Methodologies & Tools.

Research Interest

training tools, skill management