Jeysheel Jacob
Associate Technology Architect
Medicine
Baxter Lochridge
India
Biography
Associate Technology Architect Company Name Baxter Healthcare Dates Employed May 2017 – Present Employment Duration 5 mos Location Bangalore Recovery Manager [Elektron RT] Company Name Thomson Reuters Dates Employed Feb 2009 – May 2017 Employment Duration 8 yrs 4 mos Location Bangalore Interim Application Support Manager (L1 and L2 team) Senior Systems Engineer (Level 2 Elektron RT) Network Operations Controller (Level 1 Elektron RT) Systems Engineer (Internal Services) I am the Subject Matter Expert on Elektron Collection, Distribution, Gateways and Mian Technical centre technologies and have been part all phases of Elektron such as DDS, EAP, Elektron 1.0, 1.5, 2.0 to till date. I am responsible for sharing knowledge, learning and building consensus within the team for ELEKTRON (http://thomsonreuters.com/elektron-real-time/) infrastructure on service recovery. My scope of work includes but is not limited to • Incident/ Service Management (ITIL). • Change/Configuration Management (ITIL) • Application Installation / Upgrading • Control Centre / NOC Experience • Service Monitoring / Incident Control Experience • Service Management (ITIL) • IT Project Tracking / Implementation • Server Hardware Management/ Upgrading • Team leadership/Collaboration For my exemplary performance, I have received a Certificate of Achievement in Excellence in Service Delivery – Thomson Reuters Internal Services. For details on my achievements and responsibilities, kindly request for my resume
Research Interest
Pharmaceutical Science
