Abhisek JanaÂ
Assistant Professor
Hotel Management and Catering Tech
Birla Institute of Technology
India
Biography
Dr. Abhisek Jana is affiliated to Hotel Management and Catering Tech, Birla Institute of Technology, where Dr. Abhisek Jana is currently working as Assistant Professor. Dr. Abhisek Jana has authored and co-authored several national and international publications and also working as a reviewer for reputed professional journals. Dr. Abhisek Jana is having an active association with different societies and academies around the world. Dr. Abhisek Jana made his mark in the scientific community with the contributions and widely recognition from honourable subject experts around the world. Dr. Abhisek Jana has received several awards for the contributions to the scientific community. Dr. Abhisek Jana major research interest involves Service Marketing, Consumer Behaviour, Food & Beverage Control, Food & Beverage Management.
Research Interest
Service Marketing, Consumer Behaviour, Food & Beverage Control, Food & Beverage Management
Publications
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Jana, A. & Chatterjee, R. (2014). The Effect of Servicescape of Casual Restaurants on Youths’ Dining Experience, International Journal of Customer relations. Vol:2 , Issue No.2 , pp. 37-44
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Jana, A. & Chandra, B. (2016). Mediating Role of Customer Satisfaction in the Mid-Market Hotels: An Empirical Analysis, Indian Journal of Science & Technology. Vol:9 , Issue No.1 , pp. 1-16
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Jana, A. & Chandra, B. (2016).Role of Brand Image and Switching Cost on Customer Satisfaction-Loyalty Dyadic in Mid-Market Hotel Sector, Indian Journal of Marketing. Vol:46, Issue No. 9, pp. 35-52
