Vivek Agrawal
Assistant Professor
Institute of Business Management
GLA University
India
Biography
Vivek Agrawal is Assistant Professor in Institute of Business Management of GLA University.
Research Interest
Business Management
Publications
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Agrawal V., Tripathi V. & Agrawal A. M. (2015). Methodology for Evaluating Service Quality of Public Transport: Case of India. Journal of Supply Chain Management Systems. Vol 4 (1&2), ISSN 2277-1387.
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Agrawal, V., Agrawal, A. & Agarwal S. (2016). Assessment of Factors for E-learning: An Empirical Investigation. Industrial and Commercial Training. Vol. 48 (8), ISSN 0019-7858 (Published by Emerald Insight)
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Agrawal. V., Tripathi, V. & Agrawal, A.M. (XXXX). Exploring key dimensions of E-service quality: A case of Indian banking industry. International Journal of Services and Operations Management, Vol. XX (X), ISSN 1744-2370 (Published by Inderscience – in press)
