Sivakumar S

Biography

Sivakumar S has an under-graduation degree in mechanical engineering from NIT, Trichy and a PG Diploma in Management from IIM, Bangalore. He is a doctoral Fellow in Production and Operations Management from IIM, Bangalore. Prior to joining IIM Trichy, he served as Assistant Professor in MYRA Business School, Mysore for a period of 8 months.    He has an industry work experience of 14 years with Wipro Technologies including 7 years of international experience in Europe and USA. During his tenure with Wipro he played diverse roles including software delivery, project management, account management, mining sales, domain competency development, and corporate training.   His consulting experience includes creating an integration solution for IT landscape and revenue management policies for a large M&A deal involving two global information service providers. He also served as process consultant for Re-engineering and IT transformation programs for a large UK bank and a global information services firm. He has also been the lead consultant for several multi-million $ total outsourcing deals in the IT/BPM space.   

Research Interest

QM1 (Business Statistics) – Core course  Operations Management – Core course    Strategic Mgmt of Services – covers service operations and services marketing.  Managing Service supply chains &outsourcing – sourcing, contracts, service mgmt  Operations Strategy  Sales and Operations Planning   Managing e-business operations  Stochastic models in Operations Mgmt – doctoral course  Research in Management of Services – doctoral course    Research Interests   Service Operations Management – especially customer centric operations; including Coproduction systems, e-business operations and Servitization of businesses. Service Supply Chains, Contracts and sourcing – from the paradigms of Service Science, Game Theory and Transaction Cost Economics; especially IT/BPM.