Dr. Santoshi Sengupta
Assistant Professor
Humanities and Social Science
Jaypee University of Information Technology
India
Biography
Received ‘Convocatoria Alianza 4 Universidades’ Post-Doctoral Fellowship from Universitat Pompeu Fabra, Barcelona, Spain (2011-2012) More than 12 years of teaching and research experience of various Business Management courses at graduate, post graduate and Ph. D level Trainer, Change-Facilitator in the areas of upksilling students for placements, team-building, and effective self management Professional Speaker on the topics of Communication and Presentation, Well-being, Group Dynamics Professional Member of All India Management Association, Delhi Management Association and Indian Academy of Management
Research Interest
Post-Doctoral Research Fellow (2011-2012) from Universitat Pompeu Fabra, Barcelona, Spain. Ph.D (2011) from Jaypee Institute of Information Technology, Noida. Masters of Business Administration (2003) from Dayalbagh Educational Institute, Agra. Bachelors of Business Management (2002) from Dayalbagh Educational Institute, Agra
Publications
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Sengupta, S. (2011) “An exploratory study on job and demographic attributes affecting employee satisfaction in the Indian BPO industryâ€, Strategic Outsourcing: An International Journal, 3(3), pp. 248 – 273. (Category B, Scopus Indexed Journal)
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Sengupta, S.,Dev, S. (2013), "What makes employees stay? Exploring the dimensions in context of Urban-centric Business Process Outsourcing Industry in Indiaâ€, Strategic Outsourcing: an International Journal, 6(3), pp. 695-704.(Category B, Scopus Indexed Journal)
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Sengupta, S., and Gupta, A. (2011), “Exploring the dimensions of employee attrition in Indian BPOsâ€, International Journal of Human Resource Management, 23(6), pp. 1259-1288. (Category A, Scopus Indexed Journal)
