Carlo Calderini
Customer Success Manager
Microsoft
Italy
Biography
47 years old and a strong sales experience in Information & Communication Technology, carried on in multinational companies. I help and support Customers to meet and exceed business goals, deriving maximum and measurable ROI through high usage and adoption. I always achieved quarterly and annual revenue objectives consistently, by conducting winning strategies over the assigned geography. My profile is completed with a strong technical background on several market leader solutions.
Research Interest
Provide proactive, focused attention through all phases of the solution lifecycle from deployment and usage, to adoption and on through the periodic updates of the CRM Online service. The goal is to help Customers drive the successful use of Dynamics CRM deep into their business and help them achieve the right business outcomes from their investment.