Serena Fabietti
Technical Account Manager
Microsoft
Italy
Biography
Accountable for operations management for Microsoft technologies in Enterprise customers. The main goal is to optimize processes and operations and increase business value outcomes by helping customers through digital transformation and cloud adoption. My set of customers is related to the telecommunications and energy industries.
Research Interest
Office 365 adoption, Azure, IT Operations Management, IT Service Management processes and automation, ITIL certified, Microsoft Technologies
