Allan Murovitz
Customer Service Manager at Orthofix
Orthopaedic
orthofix
Italy
Biography
With more than 20 years of progressive experience in management roles, I've been able to help companies thrive in ever-changing and always-competitive markets. By utilizing my expertise in continuous improvement and customer service, I've been a part of and have led global teams who have delivered cutting-edge products and services. These experiences have generated high levels of customer satisfaction, substantial revenue generation, and cost savings, while also positioning the organizations for continued success. Please see my professional experience below for more details. Connect with me today! Professional Highlights include: â— Global Team Management â— Pre/Post Sales Support â— Account Management â— Call Center Operations (24x7) â— Project Management â— Product Testing & Launches â— TL9000 & ISO9001 Expertise â— Medical Device Expertise â— VoIP Systems Expertise â— PBX Systems Expertise â— Zendesk Proficiency â— CRM Expertise â— Complex SLA Management â— KPI Metric Analysis â— Leadership & Development â— Process Improvements â— Quality Assurance Testing â— Contract Negotiations â— Sales Forecasting â— New Product Planning â— Order Management â— SAP Proficiency â— Oracle Proficiency
Research Interest
Product Testing
