Chieko Minami
Professor
School of Business Administration
Kobe University
Japan
Biography
Prof/Dr. Chieko Minami is currently working as Professor, Graduate School of Business Administration, Kobe University, Japan. He has successfully completed his Administrative responsibilities as Professor. His research has included Relationship Marketing, CRM, Business Marketing, Service Innovation.
Research Interest
Relationship Marketing, CRM, Business Marketing, Service Innovation.
Publications
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The CRM process in retail and service sector firms in Japan: Loyalty development and financial return.â€, Journal of Retailing and Consumer Services,Vol.15(5), pp.375-385, 2008.
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When the Best Packaging Is No Packaging,†International Commerce Review, vol.9. No.1-2, pp.58-65, 2010.
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Information Transparency in SME Network Relationships: Evidence from a Japanese Hosiery Firmâ€, International Journal of Logistics Research and Application ,Vol.15, No. 6, pp. 405-423, 2012.
