Mark Doak is senior vice president of Agilent and president of the Agilent CrossLab Group (ACG), which includes services and consumables. ACG, recently named one of Agilent’s three major business groups, is among Agilent’s greatest growth opportunities. Doak has been in the analytical and scientific instrument industry for 36 years, starting his career at Beckman Instruments. He joined Hewlett-Packard Co., Agilent’s predecessor company, in 1982. At Agilent he has been responsible for the global services business spanning Life Sciences and Applied Markets. Over his career at Agilent he has held various senior management positions across marketing, quality and services. He holds an MBA from Michael J. Coles College of Business at Kennesaw State University in Atlanta, Georgia, and a Bachelor of Science in electrical engineering technology from Ohio Institute of Technology, in Columbus, Ohio.