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Ghalia Hamdan

HR Business Partner
HRM
Algorithm Pharmaceutical Manufacturers Lebanon
Lebanon

Biography

HR Business Partner at Algorithm Pharmaceutical Manufacturers August 2016 - Present # Act as a single point of contact for the employees and managers in the business unit in people management agenda. # Build a strong business relationship with the business unit and transfers HR requests and solutions to/from the business unit. # Develop human resources plan and management policies and procedures. Implement best practices and support the delivery of HR processes at the business unit. # Participate in developing yearly HR department goals and objectives in alignment with the company objectives. # Identify gaps, propose and implement changes necessary to cover risks. # Act as the performance improvement driver and provoke positive changes in the people management. # Lead the change management projects and manage the HR related internal and external communication. # Ensure the Talent Acquisition is in compliance with the yearly recruitment plan. # Liaise with managers to develop and implement recruitment strategies that are aligned with the organization’s strategy and are appropriate for their business needs. # Act as an effective ambassador of the group towards talents. # Forecast, collect and validate training needs. Monitor training ROI. # Implement training plan and maintain training data. # Design and maintain for each position across the organization the integration plan, competencies repertoire, objectives & their related KPIs and the training school. # Ensure timely performance assessment reviews, providing support when needed. # Handle, streamline & ensure all employee relations processes/issues are properly carried out. # Contribute to organizational culture development and implementation through culture support initiatives and events. Employee Relations Senior Officer at Algorithm Pharmaceutical Manufacturers April 2009 - July 2016 (7 years 4 months) # Integration procedures and tools created, efficiently managed, communicated and regularly updated. Page 2 # Timely create, update and communicate all issues/Standard Operating Procedures related to personnel administration (archiving systems, organization charts, NSSF, insurance, attendance, exit formalities…) # Issue regularly significant data reports and perform audit checks to ensure efficiency and abidance to norms and legal requirements (including monthly and yearly NSSF & MOF declarations). Corrective action plan is implemented, where needed. # Support, coach and provide employees and managers with professional advice on HR issues, and ensure that HR policies and practices are properly implemented. # Continuously update and monitor Personnel budget, making sure spending is within its approved limits. # Timely update, create and validate job descriptions for new/existing functions. # Track non-conformities or observations found in ISO audits related to this activity. # Return on Investment for integration activities calculated, ensuring relevant metrics/KPIs are available on HR reviews. # Continuously maintain, update and manage data, records & functions on Oracle Human Resources Management System (HRMS). Was involved in the setting up and the testing of the system and its requirements. # Responsible for the Go-Live on HRMS Self-Service and Payroll modules. Assisted in the Performance Management module. # Timely prepare and audit all transactions (related to employment, termination, time attendance) relevant to local & export payroll implementation. # Handle the exit procedure; conduct Exit Interviews for leavers; generate and analyze reports related to separations. HR Officer at Cedarcom January 2009 - March 2009 (3 months) # Was responsible for the recruitment process (contacting & dealing with recruitment agencies, preparation of job requirements for job postings, collecting and screening resumes, interviewing prospective candidates). # Analyzed the need for new positions and reviewed existing positions. # Prepared and finalized the employment process of new comers (salary proposal, contract, needed papers...). # Oriented new recruits on the new job as well as the policies and procedures, in addition to internal rules and work instructions. # Managed all employees' records and benefits according to our internal policies. # Updated, followed up and contributed to assigned company manuals, mission and values’ statement, department functionalities. # Prepared and updated employees' job descriptions. # Involved in the company’s overall re-structuring process (the organization chart: who heads the department, intermediary reporting level, title/grades of employee supervised by position either directly or indirectly, etc…). # Issued personnel correspondence (warnings, notifications, internal memos, etc...). Page 3 # Controlled employees' attendance. # Maintained employees' records and HR database. # Handled all the separation process and exit formalities (resignation acceptance letter, employee's clearance, account close out…). HR Assistant at Gandour November 2005 - December 2008 (3 years 2 months) # Implemented the HR module using JD-Edwards Software (From Oracle) # Developed sources of qualified applicants, prepared job requirements, conducted initial screening interviews and referred potential candidates to related department supervisor. # Prepared and finalized the employment process of new comers (salary proposal, contract, medical, etc...) # Implemented new employee orientation and guidance procedures. # Coordinated & maintained with the respective department heads the forecast with regards to manpower requirements and budget (analyzed the need for new positions and reviewed existing ones). # Sorted and provided various departments with all type of necessary personnel reports for a smooth and error free operation as per set schedules or as requested. # Developed performance appraisal tools, provided guidance when needed, and implemented evaluation systems to improve employee's performance within all company’s different departments. # Handled in direct co-ordination with the HR Manager all HR related matters. # Ensured payroll execution in an accurate and timely manner. # Managed all employees' records and benefits according to our internal policies. # Handled all the separation process and exit formalities (resignation acceptance letter, employee's clearance, account close out…) # Provided assistance and advice as requested to employees on various issues, such as employment, employment contracts, benefits, payroll, labor relations, compensation and others… # Ensured that all personnel are operating under the prevailing labor laws of the country and within the internal policies and procedures of the company. # Updated, followed up and contributed to assigned special reports, including data systems and company manuals. Education AUCE Master of Business Administration (MBA), Computer Science, MBA, 2006 AUCE Bachelor of Science (BS), Computer Science, 2004    

Research Interest

 Market, Pharma

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