Zoe S. Dimitriades
Professor
Department of Business Administration
University of Macedonia
Macedonia
Biography
Zoe S. Dimitriades received her B.A. in Economics from Aristotelian University of Thessaloniki and Master of Science from The London School of Economics and Political Science, University of London.
Research Interest
Service Management, Cross-Cultural Management, Diversity Management, Telecommuting, Web-based Human Resource Management, Global Human Resource Management
Publications
-
Dimitriades, Z.S. and Maroudas, Th., (2007). "Demographic predictors of service satisfaction in Greek public organizations". Measuring Business Excellence, Vol. 11, No. 2, pp. 32-43.
-
Dimitriades, Z.S. (2007). "The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: A survey". Employee Relations. Vol. 29, No. 5, pp. 469-491.
-
Dimitriades, Z. S. (2007). "Managing emotionally intelligent service workers: personal and positional effects in the Greek context". Journal of European Industrial Training. Vol. 31, No. 3. pp. 223-240.
