Richard Greatbanks
Senior Lecturer Operations Management
Management
University of Otago
New Zealand
Biography
Richard is a Chartered Manufacturing Engineer and has held several technical and managerial positions within Aerospace manufacture. After spending more than thirteen years in the UK Aerospace industry, Richard moved to academia. Richard has recently had a report launched in Auckland. This is a commissioned piece for Philanthropy New Zealand, which reports on the findings of a national benchmarking survey of grantmaking practice within New Zealand, undertaken earlier this year.
Research Interest
Richard’s research interests are: operations management quality process improvement performance measurement, particularly in conjunction with SME organizations operational excellence within service
