Dwight Hill

Biography

Mr. Dwight Hill is a Senior Director with Alvarez & Marsal in Dallas, TX. He specializes in Retail Corporate Transformation Services, helping retailers improve their sales and profitability through the design of omnichannel customer journeys, streamlined store operations, cost reduction, improved inventory management and better working capital management. With more than 25 years of retail experience, Mr. Hill is an accomplished executive having worked as both a retailer and consultant to retailers, and serves all retail formats including luxury, department stores, food / drug / mass, specialty apparel and hardlines, and convenience. Prior to beginning his consulting career, Mr. Hill served 12 years in industry leadership roles ranging from Buyer to the VP-level with Neiman Marcus, Michaels Stores and Zale's. As a consultant, Mr. Hill has served dozens of Fortune 1000 retailers. Mr. Hill has led multiple SG&A analysis projects with domestic and global retailers with revenues of $1 billion or greater that have resulted in improved operations excellence, labor optimization and customer journeys and shopping experiences.  For a leading specialty retailer, Mr. Hill led the evaluation of their 3–5 year digital and omnichannel strategies, providing feedback and recommendations to improve the customer's omnichannel experience and defining the customer journey based on leading digital retail best practices and trends.  For one of the largest U.S. sporting goods retailers, Mr. Hill analyzed the assortment to uncover inventory turn and GMROI opportunities. Resulting recommendations included scenarios to improve turn and bring inventory levels to a more profitable level and improve working capital, as well as the design of a planning organization and process with specific reporting and controls in place to manage inventory more effectively. Mr. Hill regularly authors articles on the topics of omnichannel customer experience and trends, store operations and retail merchandise planning. He has been quoted in Bloomberg, CNN, Forbes, International Business News, The Dallas Morning News, The Dallas Business Journal and on NBC News. Prior to joining A&M, Mr. Hill was a Partner with McMillan Doolittle LLP, and previously served more than 10 years in the retail strategy consulting practice of Deloitte LLP. Mr. Hill earned an MBA degree from Southern Methodist University and a bachelor’s degree from the University of Oklahoma. He holds a LEAN Six Sigma Green Belt certification.

Research Interest

Mr. Dwight Hill  has 25 years of experience as both a retailer and consultant to retailers Deep functional expertise in the areas of store operations, merchandising, pricing and strategic planning Has led engagements for more than 50 notable retailers in the Global 1000 Key focus areas include corporate transformation services for retailers to improve EBITDA, streamline the customer journey and instill operational excellence