Jean Hill

Biography

Jean Hill is a Managing Director with Alvarez & Marsal Corporate Performance Improvement in New York, with more than 25 years of experience as a senior information technology (IT) and business executive. Ms. Hill has worked with clients primarily in the financial services and has deep expertise in business transformation initiatives with a proven ability to deliver the benefits of IT to solve business issues, while managing costs and risks, as well as implementing business-led strategic plans to optimize expense performance. She is experienced in developing and motivating highly focused teams on the basis of in-house, co-sourced or outsourced operating models. Ms. Hill has spent much of the past decade transforming environments from chaotic, customized solutions that were costly and complex to support into streamlined, multi-tiered platforms that aligned with current business goals and strategies. In many of these transformations, she had end-to-end involvement, from evaluating the then-current state, determining the optimal resource portfolio, negotiating outsourcing contracts with key incentives for the vendor to improve service over time without increasing cost to her firm, and guiding the transition smoothly into steady state operations. To insure that these commercial arrangements were successful, she implemented structured vendor management programs that incorporated all levels of governance: executive, operational and financial. Before A&M, Ms. Hill was the Chief Technology Officer of First New York Securities, a global multi-strategy trading firm. She built a technology platform that allowed the business to transform into an asset management company from a prop shop, including an order management system, algorithmic trading environment, data warehouse and streamlining the global operations and re-engineered the IT infrastructure by consolidating data centers, adding resiliency, while improving performance and stability. Ms. Hill has held a number of senior roles at the Federal Reserve Bank of New York, Merrill Lynch, DLJ and, as a managing director at Morgan Stanley, she led both their global wealth and institutional technology services organizations. She created and implemented managed-services models with strategic partners in the service desk, desktop support, e-mail, mainframe, network and server support areas. These initiatives led to steady service improvements and firm savings of more than $100 million during her tenure. Ms. Hill has a passion for diversity in the business environment, which has led her to start several women’s leadership groups focusing on the retention and development of women, measuring success by the increase in women promoted to the officer ranks. She frequently speaks at diversity forums and events and leads panel discussions. Ms. Hill earned a bachelor’s degree from Cornell University and a juris doctor from Fordham University. She is admitted to the New York Bar. She is an active Cornell alum, serving on the Cornell Council, the President’s Council of Cornell Women and the Advisory Board for the Cornell undergraduate business program. She is on the board of Per Scholas, a workforce development non-profit.

Research Interest

Jean Hill  has 25+ years of experience as a senior information technology and business executive and advises clients in the financial services industry.He has deep expertise in business transformation initiatives with a proven ability to deliver the benefits of IT to solve business issuesa