Yan-luen Su
Professor & chairperson
Hotel and Restaurant Management
National Pingtung University of Science and Technology
Taiwan
Biography
Education： 1.Doctor of Philosophy, Hotel, Restaurant, Institution Management & Dietetics with an emphasis in Hotel and Restaurant Management, Kansas State University, Manhattan, Kansas, U.S.A., 1996. Title of Ph.D. Dissertation: An Evaluation of Accreditation Curriculum Standards for Four Year Undergraduate Hospitality Programs. 2.Master of Science, Food Science & Technology, University of Gerogia, Athens, Georgia, U.S.A., 1993. 3.Master of Science, Foodservice Management, University of Southern Mississippi, Hattiesburg, Mississippi, U.S.A., 1990. 4.Bachelor of Science, Food & Nutrition in Food Science Section, Fu-Jen Catholic University, Taipei, Taiwan, 1986. Academic & Professional Experience 1. Professor and Head, Department of Hotel and Restaurant Management, National Pingtung University of Science & Technology, 2009-present. 2. Associate Professor and Head, Department of Hotel and Restaurant Management, National Pingtung University of Science & Technology, 2007-2009. 3. Associate Professor and Program Director, Master Program in Hospitality Management, National Kaohsiung Hospitality College, 2002-2004. 4. Associate Professor and Head, Department of Baking and Pastry Arts, National Kaohsiung Hospitality College, 1997-2003.
Research Interest
Service Recovery Strategy, Hospitality Curriculum Evaluation, Hospitality Teaching & Learning, Hospitality Teacher’s Professional Development
Publications
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Wan, C.S. & Su, A.Y. (2010). Exploring the factors affecting hotel outsourcing in Taiwan. Asia Pacific Journal of Tourism Research, 15(1),95-107.
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Su, Y.L. (2009). The Impact of service recovery on Taiwanese and American customers’ fairness perception and satisfaction. Journal of Jinwen Uinversity of Science and Technology, 19(2), 177-198.
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Su, A.Y. (2012). Factors influencing the consumption of sugar-sweetened beverage by Taiwanese hospitality students. Journal of Hospitality Marketing ＆ Managemen,21(3), 1-16.
