Chief Operating Officer
United Arab Emirates
A specialist in problem solving. That is how we could define Rafaela Spinassé, who has helped INFLOR develop and has been part of the INFLOR team virtually since its inception and is our current Chief Operating Officer. At first, she was a service provider, but she gradually gained more space and was hired to coordinate the area of Maintenance and Aftermarket, climbing positions until she reached her current position as Chief Operating Officer. Rafaela is responsible for taking care of the interface between the service teams and the clients, besides providing the infrastructure and human resources necessary to ensure that the company delivers solutions demanded by the market. Possessing strong conflict management skills, Rafaela has a keen sense of urgency in seeking solutions adequate to each situation. She holds a degree in Computer Science from Faesa and a MBA in Project Management and Strategic Service Management, both from Fundação Getúlio Vargas (FGV). When she is not at work, she likes to read and walk at the beach. Movies and travelling are also among her favorite activities, but she spends virtually all her leisure time with her young son.