Dr Jiachen Hou

Biography

Jiachen joined the Operations and Information Management Group in January 2016. Prior to this, she was a teaching fellow at the Department of Management Science, University of Strathclyde. She involved in two European Commission found projects during her PhD study from Nottingham Trent University, EU-Asia Link project and EU-IT&C project. The aims of the projects are to improve co-operation between Asia and Europe by increasing the mutual understanding of the complexity of transferring European information and communications technology to China, thus improving technology cross-flow and the quality of Europe-China partnerships. Her PhD project was focused on investigating the issues that have influenced SMEs in the processes of product life cycle and supplier selection. Jiachen has been engaged with a range of professional activities. She has reviewed articles for journals such as International Journal of Information Technology & Decision Making, International Journal of Design Engineering, IEEE Transactions on Professional Communication, etc. She was a member of the programme committee of the International Conference on Advanced Desing and Manufacture (2006, 2009, 2010, 2011). She is a member of SAP Global University Alliances Program Community.

Research Interest

Process improvement in healthcare industry, knowledge management & decision making for SMEs, sustainable supply chain, business process and IT alignment, and big data.