Ruth Boaden

Biography

Ruth is Director of the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Greater Manchester, and Professor of Service Operations at Alliance Manchester Business School. The NIHR CLAHRC for Greater Manchester was established in January 2014, following 5 years of funding (2008-2013) for an previous CLAHRC. It carries out and implements applied health research, both on specific healthcare conditions, and on the way in which services are designed and provided and improved, in order to improve health and the way in which resources are used in healthcare. It is a collaboration of NHS providers, commissioners, industry and third sector partners in Greater Manchester with the University of Manchester and has £20m of funding over five years from these partners and the NIHR. Ruth led the implementation programme in the previous CLAHRC, and is now the Director.

Research Interest

Quality management in health care Ruth's book on the theory and practice of quality improvement in healthcare, written with colleagues from MBS, has been widely distributed to healthcare organisations across the world and is used in training and research. She co-edited a book reviewing patient safety research and has applied service quality concepts to health care;research on patient involvement in accessing and correcting electronic health records, six sigma and copying letters to patients, the results of which were incorporated into national guidance.