Brian Roy
Managing Partner
Business & Management
Convention Management Resources
United States of America
Biography
Brian manages CMR’s registration and lead retrieval technology and service offerings, as well as the Customer Contact Center and IT Application Team. In overseeing day-to-day operations and mentoring staff, he implements seamless processes across CMR offices to ensure program success and client satisfaction. Prior to joining CMR in 1998, Brian held management and sales positions with Westin Hotels and Resorts for over 15 years, and spent several years as Director of Convention Services with IDG Expo Management.
Research Interest
Business & Management