Matt Starkey

Biography

 Matt has over twelve years of experience in the financial services industry building and managing relationships. He leads the insurance practice at ICC helping clients to develop focused initiatives to improve the customer experience by leveraging digital engagement, data analytic, and technology integration. He understands business challenges in the insurance industry and has helped develop solutions to increase retention, lower acquisition costs, and improve pricing ability.

Research Interest

 Insurance & Financial Services digital engagement, data analytic, and technology integration