Barbara Anketell

Biography

Barbara has more than 25 years of experience in the healthcare industry, with a specialty in process re-engineering and operations redesign. She spent the early part of her career working with large third-party healthcare administrators and marketing companies. Prior to Provant, Barb was Director of Healthcare Operations for Blue Cross Blue Shield of Massachusetts, one of the largest healthcare insurers in New England. At Provant, her teams are responsible for the successful launch of innovative new programs and client implementation. Her teams include Human Resources, Implementation, Client Management, Coaching and Service Delivery including Call Center Operations and Data. Barbara is a cum laude graduate of Suffolk University in Boston, with Bachelor of Science degrees in Marketing Communications and Public Relations. She worked extensively under the tutelage of Deloitte Consulting in process reengineering and change management as well as Camden Associates in creating high performing teams.

Research Interest

HealthCare Industry ,Six Sigma Lean