Changsoo Sohn
Professor
Information System
St. Cloud State University
United States of America
Biography
Dr. Changsoo Sohn joined the IS Department in the Fall of 2000. Between 2003 and 2006, he served as associate dean of graduate school of Business Administration at The Catholic University of Korea. His main research interests are business analytics and e-service quality management. His research was published in many journals and conference proceedings. Also, he is a recipient of “Gopal Kanji Prize for Best Article of 2008.”
Research Interest
Business Intelligence (Big data, Data Analytics, Data Mining, and Text Mining), Mobile CRM activities, Healthcare Information Systems.
Publications
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Choi J W, Sohn C, Lee H J(2010) The Impact of Multi-dimensional Trust for Customer Satisfaction, International Journal of Management Science, 16:81-98
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Song J H, Sohn C(2015) IT-enabled Inter-Firm Governance Model To Manage Service Quality Level through Customers Feedback, International Journal of Electronic Customer Relationship Management, 9:122-137
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Sohn C, Yeo Y,(2016) Enablers for Patients to Adopt Web- Based Personal Health Records (PHR), International Journal of E-Adoption, 8 : 1-12
