Business & Management

Business & Management Experts

Sue Conger

College of Business
United States of America


Sue Conger, Ph.D., is a Professor on the faculty of University of Dallas where she also serves as Director, Information & Technology Management academic programs. She publishes extensively, speaks at conferences globally, and teaches in Finland, Mexico, South Africa, and New Zealand. She is involved in both academic and practitioner organizations relating to information systems, IT services management, and organization management. She serves on several editorial boards, and is on program and planning committees for conferences. Her research interests are innovative uses of IT in organizations, IT service management, IT for developing countries, IT-related privacy, and emerging technologies. She is the author of The New Software Engineering (1994) and Planning & Designing Effective Web Sites (1997), and Process Mapping & Management (2011, 2016).

Research Interest

IT Services Emerging Technology ITCT4D (IT in Developing Countries) Internet Privacy Knowledge Management


  • Conger, Sue, 2015. "Knowledge Management in Remote Rural ICT4D Projects in South Africa," Journal of IT for Development. 21(1), 113-134.

  • Morrow, D. and Conger, S. 2016. Finding Meaningfulness In-Work: Why Sensitivity Matters. Journal of Positive Management, 6(2-4).

  • Conger, Sue, Process Mapping and Management, 2017, 2nd Edition Forthcoming.

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