Edward Hobart, Ccxp

Biography

he is a Certified Customer Experience Professional (CCXP) whose career is distinguished by its wide-ranging diversity, demonstrating a unique ability to comprehend and excel in a broad array of complex professional constructs in international environments. Through these experiences and the insights acquired, he have become a highly creative, effective and collaborative problem solver. The basic premise on which he operate is that there exist solutions to most any problem; some just require greater effort to uncover than others.  He is a hands-on CX practitioner with experience that crosses a variety of industries and organizational sizes. Although these endeavors are disparate in nature, the common thread running through them is bringing a strong CX focus to each unique setting. Very generally he'd characterize my philosophy as one of continuous improvement, resulting in increased revenue, reduced customer effort and enhanced inbound marketing benefits. It should be noted that although he love living in the Rocky Mountain West, he is not tied to any one geographic region, be it U.S. or abroad, when it comes to making career decisions. 

Research Interest

 Additionally, business transforms quickly and imperceptibly, requiring a plan to remain cutting edge or be left behind. As such I have worked to become a Social Media influencer, prioritizing Tweeting about and being actively involved with today’s Industry disruptors such as Cloud Computing, AI, Bots, Big Data, Predictive Analytics, SEO and Inbound Marketing.